Privacy Policy
THECOACHARRY
Last updated: 17 August 2026
This Privacy Policy explains how THECOACHARRY processes personal data in connection with its website, online store, and online coaching services.
THECOACHARRY
Business ID: 3646971-6
Address: Helinkatu 8, 57210 Savonlinna, Finland
Email: harry@thecoacharry.com
1. What Personal Data Do We Process?
We may process the following categories of personal data:
- name and contact details;
- order, purchase, and payment information;
- customer service communications;
- coaching-related information, such as goals, training, nutrition, and recovery information; and
- technical information related to the use of our website, such as IP address, browser and device information, and cookie preferences.
If you voluntarily provide health-related information for coaching purposes, such as information about your health condition, injuries, medication, or other health-related limitations, we process that information only to personalise your coaching and support safe exercise. Such information is voluntary and is processed only with your explicit consent. Our coaching services are not healthcare services.
2. Why Do We Process Personal Data?
We process personal data for the following purposes:
- to sell, deliver, administer, and provide our services and digital products;
- to process payments and billing;
- to provide customer service;
- to deliver and personalise coaching services;
- to send newsletters and marketing communications where you have given consent; and
- to maintain the security and functionality of our website and services.
Our processing is generally based on the performance of a contract, compliance with a legal obligation, your consent, or THECOACHARRY’s legitimate interests in providing its services safely and appropriately.
3. Sources of Personal Data
We primarily receive personal data directly from you, for example when you contact us, place an order, make a payment, or start coaching. We may also receive information needed to confirm an order or payment from the relevant payment service provider. Technical information about website use is collected through your browser, device, and the cookies you choose to accept.
4. Disclosure and Use of Service Providers
We do not sell or rent your personal data to third parties. We may use trusted service providers to process personal data where necessary for operating our website, online store, payments, email, customer management, coaching services, accounting, or information security.
Our service providers may process personal data only to the extent necessary to provide the agreed service and in accordance with applicable data protection requirements.
5. Transfers Outside the EU or EEA
Some technical, communication, or payment service providers we use may process personal data outside the European Union or the European Economic Area. Where this occurs, we ensure that the transfer is carried out in accordance with the GDPR, for example by using the European Commission’s Standard Contractual Clauses or another appropriate safeguard.
6. Data Retention
We retain personal data only for as long as necessary to provide our services, manage the customer relationship, or comply with legal obligations.
- Contact requests are generally retained for no more than 12 months.
- Customer and coaching information is retained for the duration of the customer relationship and, as a general rule, for no more than 24 months after it ends.
- Voluntarily provided health-related information is deleted no later than 6 months after coaching ends, unless there is a lawful reason to retain it for longer.
- Accounting records are retained for the period required by applicable law.
7. Your Rights
You have the right to access your personal data, request the rectification of inaccurate data, request the deletion of your data, restrict processing, object to processing based on legitimate interests, and, in certain situations, receive your data in a portable format. You may withdraw your consent at any time. You may also opt out of direct marketing at any time.
You can send data protection requests to harry@thecoacharry.com. You also have the right to lodge a complaint with the Office of the Data Protection Ombudsman in Finland. Further information is available at tietosuoja.fi.
8. Cookies and Website Analytics
Our website uses strictly necessary cookies to enable website functionality, security, and the storage of your preferences. Analytics, marketing, and external media cookies are used only if you accept them through the cookie settings.
You can change your cookie preferences at any time through the Cookie Settings link on our website. Our website may contain external services, such as video or social media embeds. This content may be loaded only after you accept the relevant cookies or activate the content.
9. Data Security and Changes to This Policy
We protect personal data using appropriate technical and organisational measures, including restricted access rights, secure connections, and information security practices.
We may update this Privacy Policy when necessary. The current version is always available on our website.
Further Information
For information about data protection rights and cookie practices in Finland, please visit the following official resources: